Privacy Policy

Sybil Tech Ltd respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store and protect personal information when you engage with our business.

Last updated: 7 August 2026Sybil Tech Ltd

Who we are

Sybil Tech Ltd provides portfolio management software and related services to the insurance industry.

Company details

Sybil Tech Ltd Company number: 14223449 Registered office: George Court, Bartholemews Walk, Ely, Cambridgeshire, England, CB7 4JW

Email: info@sybil.cloud

Data controller

For the purposes of UK data protection law, Sybil Tech Ltd is the data controller in relation to personal information covered by this Privacy Policy.

Information we collect

We may collect and process personal information including:

  • your name;

  • business email address;

  • telephone number;

  • job title and role;

  • company or organisation;

  • information you provide when contacting us or requesting a demonstration;

  • correspondence and communications with us;

  • information submitted through our website or lead-generation forms, including LinkedIn Lead Gen Forms;

  • information about your interaction with our website and marketing communications; and

  • technical information such as browser type, device information, IP address and website usage information where applicable.

How we collect your information

We may collect personal information directly from you when you:

  • submit a form on our website;

  • request a Sybil demonstration;

  • contact us by email or another communication channel;

  • submit your details through a LinkedIn Lead Gen Form;

  • attend a meeting, presentation, conference or event involving Sybil; or

  • otherwise express an interest in our products or services.

How we use your information

We may use your personal information to:

  • respond to enquiries;

  • arrange and provide product demonstrations;

  • provide information about Sybil and our services;

  • communicate with prospective and existing clients;

  • understand your organisation's requirements;

  • manage our business relationships;

  • improve our website, software and services;

  • measure the effectiveness of our marketing activities;

  • maintain appropriate business and compliance records; and

  • send relevant B2B communications about Sybil where permitted by law.

If you request a demonstration through LinkedIn or another platform, we will use the information you provide to contact you about that request and discuss Sybil with you.

Our lawful basis for processing

Depending on the circumstances, we process personal information on one or more of the following lawful bases:

  • Legitimate interests – where processing is necessary for our legitimate business interests, including communicating with business contacts, developing commercial relationships, marketing our services to relevant organisations and improving our products and services, provided those interests are not overridden by your rights.

  • Steps prior to entering into a contract and performance of a contract – where you ask us to provide information, arrange a demonstration or enter into a commercial relationship with you or your organisation.

  • Consent – where we specifically ask you to consent to a particular use of your information.

  • Legal obligation – where processing is necessary for us to comply with applicable laws and regulations.

Business-to-business marketing

We may contact relevant business professionals about Sybil where we believe our products or services may be relevant to their organisation and where permitted by applicable data protection and electronic marketing laws.

You can ask us to stop sending you marketing communications at any time by using the unsubscribe option in our communications, where available, or by emailing info@sybil.cloud.

We will respect objections to direct marketing and may retain limited information on a suppression list to ensure that we do not contact you again for marketing purposes.

LinkedIn and other third-party platforms

We may use platforms such as LinkedIn to advertise Sybil and collect enquiries.

If you submit information through a LinkedIn Lead Gen Form, LinkedIn may process your information in accordance with its own privacy policy, and Sybil will receive the information that you choose to submit to us.

Once received by Sybil, we will process that information in accordance with this Privacy Policy.

Sharing your information

We do not sell your personal information.

We may share personal information with trusted third parties that help us operate our business, including providers of:

  • website hosting and administration;

  • customer relationship management systems;

  • business email and communications services;

  • analytics;

  • marketing and lead-generation services;

  • IT and cloud infrastructure; and

  • professional advisory services.

These organisations may process information on our behalf and are required to protect personal information appropriately.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

International transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the information receives an adequate level of protection in accordance with applicable data protection law, including the use of recognised safeguards where required.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including maintaining our business relationships and satisfying legal, regulatory, accounting or reporting requirements.

Where information is held for marketing purposes, we periodically review whether it remains appropriate to retain it.

If you ask us not to contact you for marketing purposes, we may retain limited information so that we can honour that request.

Cookies and website analytics

Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve its performance.

Where required by law, non-essential cookies will only be used with your consent.

You can control cookies through your browser settings and, where provided, through the cookie controls on our website.

Data security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

Access to personal information is limited to people and service providers who reasonably require it for legitimate business purposes.

Your rights

Under UK data protection law, depending on the circumstances, you may have the right to:

  • request access to your personal information;

  • request correction of inaccurate or incomplete information;

  • request deletion of your information;

  • object to processing, including processing for direct marketing;

  • request restriction of processing;

  • request transfer of certain information;

  • withdraw consent where processing is based on consent; and

  • complain to the relevant data protection authority.

To exercise any of these rights, contact us at info@sybil.cloud.

Complaints

If you have concerns about how we use your personal information, please contact us first at info@sybil.cloud so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, services or legal obligations.

The latest version will always be published on our website with the date of the most recent update.

Contact us

If you have any questions about this Privacy Policy or how Sybil handles personal information, contact:

Sybil Tech Ltd

George Court Bartholemews Walk Ely Cambridgeshire England CB7 4JW

Email: info@sybil.cloud